Complaints and Suggestions

Would you like to make a suggestion to the practice?

Your feedback, comments and suggestions are important to us. Please contact the surgery directly as to how we can improve our service to you.

If you have a query regarding a medical matter, please telephone reception to make an appointment to see the appropriate person.

Would you like to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

If you wish to make a complaint, please put your concerns in writing to the practice manager who will contact you directly.