Repeat Prescriptions

Please note: At Claremont Bank Surgery we do not take repeat prescription requests over the phone. This is due the congestion of the phone lines, preventing other patients being able to get through to the surgery.

To order your repeat prescription, please phone the Prescription Ordering Direct service on tel 033 33 583 509 (local rate) mon-fri between 8 am - 5 pm (closed bank holidays), or email

CLICK HERE for helpful information if you are using POD to order your repeat prescriptions

Do you use a Pharmacy to order your medication ? You will no longer need your pharmacy to reorder your medicines on your behalf however the prescription can still be dispensed and delivered by them. PLEASE SPEAK TO YOUR PHARMACY FOR MORE INFORMATION

 DROP IT INTO THE SURGERY BEFORE 11 AM please use the prescription box facility in the porch it will save you waiting at the desk, it will be ready after 2 pm the same day if ordered before 11am! or if ordered after 11 am it will be ready after 2 pm the following day.

Order online using you will need to obtain a web registration form initially. You need to request this in person at the surgery - please bring with you two forms of ID (passport, license, utility bill) for proof of ID if you are aged over 18.

  • POST - please allow for postal delays. We will not post your prescription back to you so please do not send a self addressed envelope. Instead contact the surgery to let us know which pharmacy you would like it to go

  • Medication Review

At the bottom of your repeat prescription please note the date of your medication review and make a dedicated appointment with your GP around this date for review of your medication.

Self Care Leaflet

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website