In line with the Government announcement, the NHS is aiming to offer every adult the chance to book a COVID-19 vaccination by the end of the year. This means our practice is now prioritising the booster rollout.As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.We are still here for anyone who may need care for an urgent need, but would ask for patience as we support this key national priority over the coming weeks. We hope to be able to restore services as soon as possible and will update this page as soon as we know more.Please don’t forget there are many services available for you, depending on your condition.These include:
  • Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
  • Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
  • NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate.
  • Minor Injury Units (MIUs) and Urgent Treatment Centres (UTCs) – For more information visit the Shropshire Community Health NHS Trust for MIUs and Shrewsbury and Telford Hospital NHS Trust for UTCs. 
  • A&E and 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.
If you are eligible for your COVID-19 booster please book it as soon as you can. It is vital as many people as possible get boosted as soon as possible.Please do not ring the practice - we will be in touch with everyone eligible very soon to arrange appointments. Alternatively, you can visit the NHS website or call 119 to book an appointment or to find a walk-in clinic near you. You can also find out more about who is eligible, how the vaccine is given and other frequently asked questions via this link.If you are a housebound patient, there is a community team which will be coming out to vaccinate you, so please do not contact your GP as the team will be making contact with you shortly.

Warning of delays in Shrewsbury next week due to emergency sewer work

Visitors to Shrewsbury town centre next week are being advised of possible delays as Severn Trent Water carry out emergency work to repair a sewer outside 16 Wyle Cop.

Despite a previous repair undertaken by Severn Trent Water, the property has been experiencing internal flooding issues.

Severn Trent have been investigating the issues further and – to establish the cause of the flooding – a new chamber will need to be installed, to provide access onto the affected culvert where it joins the main sewer. This will allow operatives to undertake a CCTV survey and a cleanse of the system.

Work to install the chamber will begin on Monday 13 December, and is anticipated to take three days.

During the work temporary two-way traffic lights will be in place, and a traffic management operative will be on site all day, monitoring and reacting to any traffic delays.

Drivers are encouraged to use alternative routes – or public transport – where possible.

Affected residents and businesses will be notified in advance of the work starting.

For the latest update on the Covid Vaccination booster roll out, please go to the following NHS website: Coronavirus (COVID-19) booster vaccine - NHS (

The Team at Claremont Bank Surgery would like to thank our patients for their understanding and support over the pandemic. We are now particpating in the roll out of Covid boosters as well as the Flu vaccination, with all of our staff working harder than ever.
We want to reassure our patients we are doing everything we can to ensure the highest standards of care, and with your support we will continue to do this.

Sign to support your surgery (

Routine blood tests for patients in Shropshire, Telford and Wrekin have resumed as the shortage of blood test tubes has eased.

Work is now taking place to clear the backlog of non-urgent blood tests which were paused on NHS England (NHSE) guidance.

Patients who are already waiting for blood tests can now book routine appointments, but please be aware that there will be an extended wait while the backlog of appointments is worked through.

For appointments at The Shrewsbury and Telford Hospital (SaTH) there is currently a 4-6 week wait for a routine blood test.

Please contact the service that cancelled your previous routine appointment, either your GP Practice or The Shrewsbury and Telford Hospital Trust (SaTH), to re-book your appointment.

The online booking system for blood tests carried out at SaTH has also reopened. It is available at Please do not book for an urgent blood test unless your form says that it is urgent as you might not be seen.

Blood tests for urgent health problems have continued while routine tests were paused.

NHSE has advised that the blood test tube shortage situation has eased but is not fully resolved. Local restoration arrangements will be kept under review.

Results are in from the GP Patient Survey!

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

For the full report please go to the GP Patient Experience website

Patient experience survey

Dr Mary Eardley will be leaving us on 13th August 2021, after 16 years at Claremont Bank Surgery. She is moving to work as a salaried GP in South Shropshire and will also help to deliver the Covid vaccination programme. Dr Eardley would like to thank you for all the support and good wishes that she has received, and will miss Claremont Bank patients very much. Any patients who were registered under Dr Eardley will now be registered under Dr Kallarackel. This does not stop you from requesting a particular GP and there is no need to contact the surgery.

Letter to patients regarding the General Practice Data for Planning and Research Direction

For more information please see our Data Choices page located below in 'Further Information'.

For help on demonstrating your COVID-19 vaccination status when travelling abroad and how to access your Covid-19 Passport please go to the following government web page: