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Latest News

 Click hear to read the latest Healthwatch Report

Changes to SaTH blood test services CLICK HERE


Coronavirus: Who can ask for a test

You can ask for a test:

  • for yourself, if you have coronavirus symptoms now (a high temperature, a new, continuous cough, or a loss or change to your sense of smell or taste)
  • for someone you live with, if they have coronavirus symptoms

This service is for people in England, Scotland and Northern Ireland.

People in Wales can ask for a home test kit here. For drive-through appointments at regional test sites in Wales, go to the coronavirus test bookings and process on the Welsh Government website.

The tests are not suitable for children under 5 years old. 

If you're asking for a test for someone else and the person is aged 13 or over, check they're happy for you to ask for a test for them.

These tests are only available to book via the government website (either visiting a regional test centre or ordering a home testing kit. The web address is and there is an option on that page ‘Testing for Coronavirus’.

Please see the COVID-19 Emergency response page on the Opening Times Tab for the latest information about what steps the surgery is taking to protect patients and staff.

Every Mind Matters has now released expert advice and top tips on how to look after your mental wellbeing if you need to stay at home during the coronavirus (COVID-19) outbreak. It also includes guidance if you’re feeling worried or anxious about the outbreak.
Please visit:

Please follow this link for advice on COVID-19 and Pregnancy

Please note that WITH IMMEDIATE EFFECT the UTI, Impetigo and Extended Care pharmacy services are SUSPENDED

Prescription Ordering Press Release

The Shropshire, Telford and Wrekin CCG’s Prescription Ordering Direct (POD) service has been experiencing a huge increase in demand. For example, on Monday the Telford and Wrekin POD service received more than 15,000 calls compared to the usual number of just over 2,000.

We would like to remind people that there is absolutely no need to order your prescriptions earlier than usual, or order more than you need and stockpile. Patients should continue to order their prescriptions as normal, when they are due. We’re also seeing a knock-on effect at our local community pharmacies who are also under a lot of pressure.  

We would like to thank all our patients for their cooperation during this time.

Coronavirus update from
Shropshire Council
26th March 2020

NHS banner - stay home protect the NHS save lives

Coronavirus (COVID-19) What you need to do
Stay at home
Please follow the latest Stay at Home advice to help stop the spread of coronavirus.
  • Only go outside for food, health reasons or work (where this absolutely cannot be done from home)
  • Stay 2 metres (6ft) away from other people
  • Do not meet others, even friends and family
  • Wash your hands as soon as you get home

You can spread the virus even if you don’t have symptoms.

25-03-2020 07:49 PM GMT
There are signs that the coronavirus pandemic has led to several scams and unscrupulous practices targeting consumers, householders and businesses; we can…

25-03-2020 04:11 PM GMT
Following the latest Government advice, Country Parks and Heritage Sites across Shropshire will remain open so that people can exercise. While sites…

25-03-2020 03:44 PM GMT
Following the measures announced by the Government earlier this week to help reduce the spread of coronavirus, the number of users travelling…

24-03-2020 02:52 PM GMT
The Chancellor has set out a package of temporary, timely and targeted measures to support public services, people and businesses through this…

24-03-2020 07:04 PM GMT
Shropshire Council is offering residents whose employment or income has been adversely impacted by the Coronavirus pandemic the opportunity to delay payment…

24-03-2020 03:40 PM GMT
In adherence with Government advice on the coronavirus (COVID-19), Theatre Severn and the Old Market Hall remain closed to the public until…

24-03-2020 03:07 PM GMT
Following yesterday’s Government announcement of a ‘lockdown’, Shropshire people are being urged to follow Government social distancing advice during the coronavirus (COVID-19)…

Updates from the Government
To see the latest Government updates about COVID-19, visit

PRIVACY NOTICE - Find out what patient data we hold and what we do with it. PLUS - how to OPT OUT

Being transparent and providing accessible information to patients about how we will use your personal information is a key element of the Data Protection Act 1998 and the EU General Data Protection Regulations (GDPR). The Privacy Notice reminds you of your rights in respect of this legislation and how Claremont Bank Surgery will use your information for lawful purposes in order to deliver your care and the effective management of the local NHS system. It also contains information on consent, and how to opt-out.

Please see the links below for more information. If you have any concerns regarding the notice, or how we use your data please contact the Practice Manager.

GDPR Privacy Notice             GDPR Patient Leaflet 

Care Quality Commission - read our latest inspection report

We value your opinion – take The Friends & Family Test


Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website