TELEPHONING THE DOCTOR

We run mainly a face-to-face appointment system and this is how the doctors prefer to consult with patients. You should always be able to see a doctor the same day if you feel it is an urgent matter.

If you have a non-urgent issue, which you feel may be dealt with over the phone please try to ring as early as possible in the day and try to resolve it through the receptionist. If necessary, she/he may be able to arrange for a doctor to call you back between 11:30 and 12, but this is not always possible due to the number of calls we get some days. There should always be a doctor on hand to discuss urgent matters.

NHS Direct offer telephone advice 24 hours a day on telephone number 08450 20 21 31.