2012

• We are continuing our gradual updating of the surgery. Currently we are improving our front desk access for wheelchair users as well as refurbishing our office space.

• LUNCHTIME CLOSURE FOR TRAINING
  The Surgery will be closed from 12:00-13:00 every 4th Tuesday (see below dates). This is to ensure adequate protected time for administrative staff training and for regular educational meetings for clinicians. If you have an urgent problem during this time please ring the surgery and our automated phone system will direct you to the on-call doctor's mobile telephone. We apologize for any inconvenience to our patients.
  
  Will be closed 12:00-13:00 on the following Tuesdays in 2012:
• Feb 7
• Mar 6
• Apr 3
• May 1
• June 5
• July 3
• August 7
• Sep 4
• Oct 2
• Nov 6
• Dec 4
   

ARCHIVED NEWS
 

• NEW CLINICAL SYSTEM
  We would like to thank our patients for their understanding and support during our migration to a new computer system over the past few months. We are sorry if you felt a dip in the level of our service during this time. It was a huge technological leap and a steep learning curve for all of us. We are hopeful that the increased functionality of the new system will enable us to improve our service further. For those who want to know more about our computer system, visit http://www.emis-online.com/emis-web.
   
• DR KENDALL RETIRES
  Dr Neil Kendall has now retired. He completed 25 years at the practice and we are all very sad to see him leave. He retires early to pursue his interest and study of the human energy consciousness system. He extends his gratitude to his patients for their trust and friendship over the years.
   
• PATIENTS GROUP
  At Claremont Bank Surgery we have recently formed a patients group. We meet four times a year to share ideas and suggest ways to improve the surgery. The waiting room has been decorated and the car park improved. We are organising an educational evening for patients with diabetes (see poster).
  
  We raised £122 for McMillan Cancer Care at a coffee morning in September. There is a suggestion box for you to place any constructive comments both positive and negative, for us to discuss. We are currently looking for new members. We would love to hear from you if are able to commit just one hour every three months (lunch provided)! Please leave your details in the suggestion box, and we'll be in touch!
  
  Dr Mary Eardley
  Mrs Jane Read
  Members of the patient group.

• Training:
  Claremont Bank is providing experience of General Practice for doctors in training.
  - see our Training page.
   
• Did you know?
  We offer minor operations, such as removal of skin lesions and biopsies to aid diagnosis of skin complaints. See one of the doctors if you have a skin lesion or rash that concerns you. We are however not able to offer cosmetic procedures. We also offer a complete family planning services, including insertion of coils for women. You can see a doctor or a nurse for any family planning issue.